welcome matka

welcome matka App support

Contact
+91 3531774676

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The welcome matka:

Q1: How to log in after installing the welcome matka?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely access your account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try waiting or contact the app's support system through live chat for assistance. If you still need help, the live chat feature is available to guide you further.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If it's changed, send your updated KYC details via email to the customer support system to initiate the account transfer process. This will help your account switch successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once the new version is installed, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The welcome matka:

Q1: What is the minimum withdrawal amount in the welcome matka?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals can only be made from earnings obtained through gaming activities, not from bonus funds. This means users can't withdraw bonus rewards, only the money they've earned by playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, payment processing may experience a delay of up to 24 hours on occasion. This can add to the overall time required to complete tasks using the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn by the player.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not resolved there, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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